Returns & Exchanges
At Hellwood Outfitters, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unworn and unwashed apparel. If your new gear isn't a perfect fit, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing